Returns & Exchanges

At MAKS Caravan Centre, we want you to be fully satisfied with your purchase; if an item doesn't meet your needs, you can return it within 30 days of receipt provided it is in its original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all manuals, accessories, and tags are included to avoid restocking fees.

• 3.
  Ship to Our Centre

  Affix the provided return label or use a tracked shipping service to send the package back to our designated MAKS Caravan Centre warehouse.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange item within 5-7 business days.